Focus on Your
Business - We focus on your IT!
At Georgia Technologies, we know you
can't manage what you can't measure. Our 24 x 7 monitoring, alerting and
reporting service provides us with the information, data, network
performance, trending analysis, and security vulnerability information
crucial to service, plan, and manage your computer network and IT
A Managed Services solution involves the combination
of traditional maintenance (break/fix) services with a specified amount of
operational support and management services to meet your unique IT needs.
Some of the benefits of Managed Services are:
-Improved cost controls and service
-Higher levels of system performance
-Increased user satisfaction
-Optimized technology applications
-Enhanced system utilization
24 x 7 Monitoring, Alerting, and Reporting
-Our proactive monitoring and alerting identifies, tracks, and
reports on issues effecting the security, performance, and reliability of
your computer systems.
-By analyzing network device alerts, pre-failure indicators, performance
benchmarks, and security issues, preventative maintenance opportunities are
-Through automated delivery of preventative services (i.e. Windows
Updates), Georgia Technologies provides up-to-date security patches for your
desktops and servers.
-By reviewing comprehensive server and desktop health reports, we are able
to identify failed or missing patches that effect your system's performance.
-Our systems continuously monitor for viruses, worms, spyware, and other
malware to detect security holes.
-Automated verification of data backup completion and the identification of
failed backups are monitored daily.
Annual Business Review
Our managed service program includes an annual business review with
your organization at which time Georgia Technologies will audit all alerts
and prepare a comprehensive analysis of our findings as well as demonstrate
areas of cost savings, increased performance, and security vulnerabilities
and overall health of your computer network. These meetings are designed to
help ensure we are aligned with your IT business goals and address any
changes as they occur. In addition, the yearly review is designed to update
you on all the work completed in the last year, discuss projects in
progress, and identify solutions that will address existing and future IT
requirements allowing you to ultimately make informed financial decisions.
Maximize Your Return on IT Spending
-Our service includes a complete asset inventory and regular
health, security, and performance analysis reporting so that you can see
what you have and how well those IT assets are working for you.
-Our improvement recommendations will help you lower your total cost of IT,
including the hidden cost of downtime, substandard performance, and lost
productivity due to incompatible or out-of-date software.